FREE SHIPPING

LIFETIME WARANTEE (HANDLES)

90 DAYS FREE RETURNS

LOVED BY 50,000+ HAPPY CUSTOMERS

FREE SHIPPING

LIFETIME WARANTEE (HANDLES)

90 DAYS FREE RETURNS

LOVED BY 50,000+ HAPPY CUSTOMERS

FREE SHIPPING

LIFETIME WARANTEE (HANDLES)

90 DAYS FREE RETURNS

LOVED BY 50,000+ HAPPY CUSTOMERS

Cart
Shipping & Delivery Policy | Elevate Rope

Shipping & Delivery

Fast, Reliable Shipping Worldwide

We process orders within 0-2 business days and ship to over 50 countries worldwide. Track your order every step of the way from our warehouse to your door.

Delivery Times & Shipping Costs

🇳🇱
Netherlands
1-5 business days
€6.95 shipping
FREE over €50
🇮🇹
Italy
2-6 business days
€6.95 shipping
FREE over €50
🇬🇧
United Kingdom
2-6 business days
£4.95 shipping
FREE over £50
🇪🇺
Europe
3-9 business days
€9.95 shipping
FREE over €50
🇺🇸
United States
5-12 business days
$9.95 shipping
FREE over $50
🇨🇦
Canada
5-12 business days
CA$19.95 shipping
FREE over CA$75
🇦🇺
Australia
5-12 business days
AU$9.95 shipping
FREE over AU$75
🇳🇿
New Zealand
5-12 business days
€9.95 flat rate
🌍
Rest of World
5-12 business days
€19.95 flat rate

How We Calculate Delivery

Handling Time (0-2 business days)
Time needed to process, pick, and pack your order before it ships. Most orders ship within 24 hours.
Transit Time (varies by region)
Time the carrier needs to deliver your order after dispatch. Transit times vary based on your location and shipping method.
Business Days
Monday through Friday only. Excludes weekends and public holidays in both origin and destination countries.
Example Delivery Timeline

Order placed: Tuesday at 1:00 PM

Processing: Ships Wednesday morning (1 business day)

Delivery to Netherlands: Thursday-Monday (1-5 business days transit)

Total time: 2-6 business days from order placement

Order Tracking

You'll receive a tracking number via email once your order ships. Track your package in real-time from our warehouse to your door.

  • Real-time tracking updates via email
  • Direct carrier tracking link provided
  • Delivery notifications when your package arrives
  • Support team available if tracking issues arise

International Orders

Customs & Duties

International orders may be subject to import duties, taxes, or customs fees charged by your country. These fees are not included in our shipping costs and are the responsibility of the recipient.

Customs Delays

Customs clearance can add 1-5 business days to delivery times. This is beyond our control, but we'll help track your package if delays occur.

What You Need to Know

  • You may receive a notification from customs requesting payment or documentation
  • Customs fees vary by country and order value
  • Most countries have a de minimis value threshold (orders under this amount are typically exempt)
  • We cannot predict or control customs fees - check your local customs authority for details

Important Notes

  • Delivery times are estimates and may vary due to location, carrier delays, or customs clearance
  • Shipping costs are calculated automatically at checkout based on your location and order total
  • We ship Monday-Friday only (no weekend dispatch)
  • Orders placed after 2:00 PM may be processed the next business day
  • During peak seasons (holidays, sales), processing times may extend to 2-3 business days
  • PO Box addresses may have longer delivery times depending on carrier and location

Questions About Shipping?

Our support team is here to help with shipping questions, tracking updates, and delivery estimates.

Contact Support
Powered by Omni Themes